Questions, answered.
Quick answers about the drink, our shipping, subscriptions, and what's inside. Don't see yours? Drop us a line — we write back fast.
What is Fizzen, exactly?
Fizzen is sparkling fruit juice with protein. Every 12 fl oz can has 8g of clean whey protein isolate, 5g of collagen peptides, real fruit juice, and zero sugar added. No chalk. No artificial flavors. No aftertaste.
How does it taste?
Like fruit juice with bubbles. The protein is there — you just can't taste it. We worked hard to strip out the chalk and chalkiness that most protein drinks have. If you've tried every protein shake on the shelf and hated them, this one's for you.
What flavors do you make?
Four, right now: Strawberry Lemonade, Orange Pineapple, Fruit Punch, and Peach Mango. More coming — follow us for launches.
When's the best time to drink it?
Morning, afternoon, post-workout, 4 PM slump, with lunch, on the beach, at your desk. It's not a pre-workout (no caffeine) or a meal replacement (only 60 calories). It's just a drink that happens to have protein in it.
How many calories per can?
60 calories, 8g protein, 3g carbs, 0g sugar added, 0mg caffeine. Full nutrition panel is on every can and on each flavor's product page.
What's the protein made of?
8g of whey protein isolate plus 5g of collagen peptides. Whey isolate is the most bioavailable form of whey — we use it because it mixes clean and doesn't taste chalky. Collagen supports skin, hair, and joints.
Is Fizzen gluten-free?
Yes — all four flavors are gluten-free and non-GMO. They contain dairy (from the whey).
Can I drink Fizzen if I'm lactose intolerant?
Whey protein isolate contains very little lactose (less than 1%), and most people with mild lactose intolerance tolerate it fine. If you're severely lactose-intolerant or have a dairy allergy, Fizzen isn't for you — yet. We're working on a plant-based version.
Is Fizzen keto / low-carb / sugar-free?
3g of carbs and 0g of added sugar per can. The small amount of natural sugar comes from the real fruit juice. Fits into most low-carb and keto eating patterns. Sweetened with stevia — no sucralose, no aspartame.
Can kids drink Fizzen?
There's nothing in Fizzen that's unsafe for kids — no caffeine, no added sugar, nothing weird. That said, it's marketed as an adult protein drink and the 8g of protein per can is calibrated for adult bodies. Use your judgment.
Is it safe during pregnancy?
Generally yes — no caffeine, real ingredients, low added sugar. But please check with your healthcare provider before adding any protein drink to your routine during pregnancy or breastfeeding.
How long does shipping take?
Orders placed before 12pm CT Monday–Thursday ship the same day. Transit is typically 2–5 business days. See the shipping page for the full breakdown.
Do you ship free?
Free shipping on orders $35 and over. Under $35 is a flat $7.99. Subscriptions ship free, every time, with no minimum.
Do you ship internationally?
Not yet. Right now we ship to the 50 U.S. states (including AK and HI). International shipping is on our list — follow us or subscribe to the email list for updates.
What if my order arrives damaged?
Snap a photo, email hello@drinkfizzen.com within 14 days, and we'll replace or refund — your choice. No need to return anything. Full policy on the shipping page.
Can I change my order after placing it?
Maybe, if we haven't shipped it yet. Email us ASAP at hello@drinkfizzen.com with your order number and what you'd like to change.
How do subscriptions work?
Pick a flavor (or a mix), choose how often you want it (every 2, 4, or 6 weeks), save 15% on every order, and get free shipping always. Edit, skip, pause, or cancel anytime from your account.
Can I cancel my subscription?
Yes, anytime, no questions asked. Log into your account and hit cancel — it takes two clicks. No phone calls. No retention playbook.
Can I change flavors or swap my subscription?
Absolutely. Log in, swap flavors, change cadence, skip a shipment, or reschedule. Changes must be made at least 24 hours before your next renewal date.
What's the minimum commitment?
None. Take your first shipment and cancel the next day if Fizzen's not for you. You'll still get the 15% off and the free shipping on the first order.
Where can I buy Fizzen in stores?
We're rolling into retail starting this summer. Check the stores page — and drop your zip there so we email you when we land near you.
I run a store / cafe / gym — can I carry Fizzen?
Yes, we'd love to talk. Email wholesale@drinkfizzen.com with your business name, location, and how you'd sell it. We have pallet pricing, LTL freight options, and net-30 terms for approved accounts.
Do you do collabs, partnerships, or sponsorships?
Sometimes. For brand partnerships, creator collaborations, or event sponsorships, email hello@drinkfizzen.com with "Partnership" in the subject line.
Still have a question?
Email us and you'll hear back within two business days. Real people, no bots.
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